Alan Mark

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Recent activity by Alan Mark Recent activity Votes
  • Neebo Support Policy

    This Neebo Support Policy (“Policy”) governs Datameer’s provision of certain technical support services to entities that have a valid subscription to the Neebo Service (each such entity, a “Custome...

  • Business Impact Descriptions and Examples

    Business Impact Descriptions Severe: Neebo is entirely unusable for all users. The situation completely halts your business operations and no workaround exists. High: Neebo functions partially. Th...

  • How do I reset my password?

    Question I've been locked out of my account, how can I reset my password? Solution 1. From the login page, first, select the "Forgot Password?" Link: 2. Next, enter your Neebo user id, or your ema...

  • How do I create a view within Neebo?

    Question After adding a data artifact to my Data Space on the Neebo Flow Canvas and opening the workspace, how is it possible to start creating blends, filtering my data and doing some analytics? S...

  • Neebo Support Holiday Schedule

    This document outlines the Neebo Support Holiday schedule. Neebo Support holidays are observed regionally and indicate limited support coverage for business hours on the given day. Service level ag...

  • Neebo Tutorials - Coming Soon!

    Under Construction

  • Neebo Education - Coming Soon!

    Under Construction

  • Support Ticket Severity Definition Table

    This document describes how the severity is assigned to support tickets.  The severity of a ticket is defined by two factors, the environment type and the business impact. The following table outli...